What if I need to cancel?

Our cancelation policy: If notified within 2 weeks = Full Refund*, 1 week = Credit for another trip, less than a week = No refund or Credit. Deposits are non refundable.

We operate in small group sizes to provide the best experience we can and have a very minimal profit margin per trip and have strict refund policies that reflect that. We understand that emergencies happen, so please contact us so we can work with you.

* Refunds for public day trips only

What if the weather doesn’t cooperate?

What if there is not enough snow, too much snow or anything in between? Unfortunately this can, and does happen. There are a few things we don’t have control over in the mountains and weather is one of them. In the event of a trip being cancelled due to weather or lack there of, we will offer a full credit towards another trip in the future. We will work with you to reschedule your trip and make it as easy as possible for you.

Do I need to be a competent rider to take any avalanche class?

Yes! We typically only work with experienced skiers/riders who can manage themselves in the mountains. This gives us the best opportunity to concentrate on avalanche safety skills instead of wasting time on basic ski skills, personal well being etc.. We take avalanche education seriously, and pride ourselves on delivering high end courses. If you do not answer this question truthfully, and hinder the rest of the groups educational and travel experience you will be asked to leave. We do not offer intro courses, and you are expected to have some sort of prior time spent in the mountains before taking a class. While everyone has the right to be in the backcountry, we believe its imperative for your safety and the safety of others that you hone your skills in variable conditions at the resort before venturing deep into the backcountry in a winter environment. We have a good relationship with other providers and will happily refer you somewhere else if you dont feel up to our standards.

Can I do a private trip with just my friends?

Yes! We specialize in private trips, we encourage you to reach out to us so we can can put something together that suites your group perfectly. We have multiple lodging and food options as well as resources that extend beyond the mountains. Just let us know what you are looking for and let us take it from there.